FAQ's
Hydrafacial FAQ's
What is Hydrafacial?
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An invigorating treatment that can be given in as little as 30 minutes. It delivers long-term skin health and can be tailored to meet the specific needs of all skin types. It offers instant, noticeable results with no downtime or irritation. The Hydrafacial treatment removes dead skin cells and extracts impurities while simultaneously bathing the new skin with cleansing, hydrating and moisturising serums. The treatment is soothing, refreshing, non-irritating and immediately effective.
Why is this treatment good for my skin?
Hydration is the foundation of healthy, radiant skin. Irritation of the skin has been proven to increase signs of aging. Hydrafacial treatments are hydrating and non-irritating.
Am I candidate for this treatment?
The Hydrafacial treatment is designed for all skin types. Even the most sensitive skin easily tolerates the Hydrafacial treatment. Your physician or skincare professional may choose specific treatment serums and/or customise the treatment for your unique skin conditions and needs.
How long does this treatment take, is there any downtime or pain?
Our goal is to help support you in a balanced lifestyle. That’s why a Hydrafacial treatment is fast and efficient treatment, taking as little as 30 minutes. You may put on makeup and return to your normal activities right after the treatment since there is no downtime.
What results may be expected and how many treatments do I need?
Many clients report seeing visible skin refinement and an even, radiant skin tone after just one treatment. The smooth results and hydration may last 5 to 7 days or even longer. We don’t believe in quick fixes, so one treatment per month is recommended for improving the appearance of fine lines, wrinkles, brown spots, oily and congested skin. Continued Hydrafacial treatments are highly recommended to maintain skin health results.
How long should I wait to get laser hair removal after a HydraFacial?
It’s generally recommended to wait at least 7 to 10 days after a HydraFacial before undergoing laser hair removal on the treated area. This allows your skin to fully recover, reducing the risk of irritation, burns, or adverse reactions from the laser treatment.
If your skin is still sensitive, red, or irritated from the facial, it’s best to wait longer or consult with your dermatologist or aesthetician for personalized advice.
How soon after laser hair removal can I get a HydraFacial?
It’s generally recommended to wait at least 7 to 10 days after laser hair removal before getting a HydraFacial. This allows your skin time to heal and reduces the risk of irritation or sensitivity. If you experience any redness, swelling, or irritation from the laser treatment, it’s best to wait until your skin has fully calmed down before proceeding with a facial.
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KERAVIVE FAQ's
What does it mean to have poor scalp health?
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Even with all the effort we put into our skincare routines, we often forget about the skin under our hair. The scalp is its own environment, or microbiome. When not properly cleansed and nourished, it often struggles with itching, flaking, hair thinning or loss, and sometimes even complete baldness.
Do scalp issues affect both men and women?
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Yes! It’s estimated that 85% of men and 50% of women experience hair loss, thinning, and poor scalp health. Factors that can play a role in this include post-partum stress, hormonal imbalances, chemical damage from hair coloring or other treatments, and build-up from styling products.
Is Keravive an invasive treatment? Does it hurt?
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No, not at all. Keravive is a noninvasive, relaxing and rejuvenating treatment.
Is it a one-time treatment?
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Keravive achieves the best results when you receive a series—usually 3 treatments, spaced a month apart. In between, you use an exclusive take-home spray to boost your benefits.
Is Keravive designed for all scalp/ hair types?
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The Keravive treatment is designed for all scalp u0026 hair types, including braids, extensions, locks, dyed hair, and more. Your provider or skincare professional may choose a specific type of treatment (partial or full scalp) to support your overall scalp and hair goals.
How long does the treatment take?
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Depending on your personalized treatment experience (partial or full scalp), your Keravive treatment can vary from 30 minutes to 60 minutes.
What results can I expect and how soon?
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You’ll notice improvements in how your scalp and hair feels right away. And in studies, half of people receiving Keravive reported improvement in their hair fullness after just one treatment.rnrnFor best results, Keravive should be repeated—ideally 3 treatments over 3 months, with daily use of the take-home spray.
SKIN PEN MICRONEEDLING FAQ's
Is a SkinPen microneedling treatment painful and what’s the recovery like?
SkinPen microneedling treatments are designed to be as comfortable as possible. A numbing cream is applied before the procedure to minimise discomfort, and most patients describe the sensation as light pressure or a mild buzzing. After treatment, you may experience some redness and a feeling similar to a mild sunburn, which typically subsides within a day or two. Patients can resume normal activities within 24 hours, making it an easy treatment to fit into your routine.

How often do I need to get SkinPen microneedling?
To achieve the best results, a series of multiple treatments spaced approximately four weeks apart is recommended. After completing your initial series, maintenance treatments will help sustain your results and keep your skin looking its best.
What does SkinPen microneedling do to my skin?
SkinPen works by stimulating your skin’s natural healing process. It boosts collagen and elastin production without the use of chemicals, heat, or injections, leading to smoother, more youthful-looking skin over time. SkinPen’s results come from your body’s natural ability to remodel and renew the skin, offering a more natural and long-lasting improvement compared to other treatments.

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Who is a good candidate for SkinPen?
SkinPen is safe for all skin types and tones. It’s proven to improve the appearance of facial acne scars, stretch marks, fine lines and wrinkles on the neck.
Why should I choose SkinPen for microneedling?
SkinPen was the first brand to achieve FDA clearance, meeting the highest safety and regulatory standards, with over 90 clinical studies backing its effectiveness. It features a sterile, single-use cartridge to prevent cross-contamination and advanced technology that eliminates the risk of scratching or dragging for a smooth, comfortable treatment. With adjustable needle depths, it’s customizable for individual skin concerns, stimulating collagen and elastin for long-term skin improvements. Patients see ongoing benefits after a series of treatments, making SkinPen a trusted choice for lasting results.
What does it mean by SkinPen is a “natural” treatment?
When SkinPen is described as a “natural” treatment, it means that the device stimulates your skin’s own natural healing processes. Instead of using chemicals, lasers, or injections, SkinPen creates tiny micro-channels that trigger your body to naturally produce more collagen and elastin. This leads to smoother, firmer skin without introducing foreign substances into the body, making it a natural approach to skin rejuvenation.
How long should I wait to get laser hair removal after microneedling?
It’s generally recommended to wait at least 2 weeks after microneedling before having laser hair removal. This allows your skin to fully heal and reduces the risk of irritation or adverse reactions. If your skin is still sensitive, red, or inflamed, it’s best to wait longer.
How long should I wait to get microneedling after laser hair removal?
It’s generally recommended to wait at least 2 weeks after laser hair removal before having microneedling. This allows your skin to recover, reducing the risk of irritation or complications. If you experience any redness, sensitivity, or irritation from the laser treatment, it’s best to wait until your skin has fully healed.